About Us
Fact Sheet
Quick Facts
- 42 Years
- 1.8 Million Sales and Service Professionals
- 80 Nations
- 25,000 Internal Champions/Facilitators
Who We Are
Integrity Solutions® is a performance improvement organization that focuses on developing sales and service teams that achieve measurable business results — increasing sales, customer loyalty and talent retention. Our solutions are grounded in the values of integrity, ethics and customer-focus which enhance the ability of our clients to create value for their customers.
What Do We Do
Through proprietary models and behavioral change processes Integrity Solutions helps clients adopt the processes and behaviors proven to increase client loyalty, revenues, and profits.
What Makes Us Different
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Integrity Solutions consistently gets results.
For more than 40 years Integrity Solutions has changed sales, service and leadership behaviors to increase customer value.
We clarify customer expectations, improve skills, attitudes and beliefs, and increase leadership’s ability to align and engage their teams.
Integrity Solutions believe integrity creates value and value achieves results.
Integrity Solutions consistently increases sales, customer loyalty, and employee retention.
We know Integrity is good for business.
Who Are Our Clients
- Business to business product and service sales and service organizations including direct, telesales, and channel organizations
- Business to consumer sales, telesales, and service organizations
Our Value to Clients
- Greater client loyalty and retention
- Accelerated and scalable revenues and profits
- Increased workforce retention, productivity, and time-to-performance
Our Solutions
Our solutions reflect each clients needs but a typical solution include the following:
- Proprietary Models: Validated sales and service models, systems, and tools
- Behavioral Change: Proven systems, processes and consulting to establish and sustain behavioral change
- Consulting:Organizational and individual assessment, coaching, facilitation, and consulting services to ensure ROI and business results
Our Approach
- Assess: To define the highest potential opportunities to improve performance.
- Collaborate: To define a realistic and practical solutions.
- Customize: To ensure relevance and impact.
- Align: To insure that the organization is change-ready.
- Implement: To successfully deploy solutions.
- Sustain: To develop ongoing results tracking and reinforcement.