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This new book is at the leading edge of a values shift in sales culture, from product-focus to personal empowerment. The Inner Game of Selling opens your eyes to a whole new truth about selling.
Your sense of your own self-worth combined with a belief in your product will inspire that crucial ingredient in potential customers: trust. The Inner Game of Selling shows you how to overcome self-limiting beliefs and move on to a new relationship with your customers and, more important, a new relationship with yourself. Your new inner strengths will truly benefit you and your customers in any sales situation.
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Integrity Selling for the 21st Century
If you think selling should be more than smooth talking and cleverly disguised manipulation, this book is for you. Practitioners of Integrity Selling know that selling isn't something you do to customers. It's something you do with and for them. In this book, you'll learn about the four traits of all highly successful salespeople, and a proven, simple process for achieving success while building customer trust and loyalty.
Integrity Service: Treat Your Customers Right-Watch Your Business Grow
Every company today recognizes the importance of good customer service and putting the customer first. Why, then, do service people so often treat us as though we're supposed to serve them, rather than the opposite?
Integrity Service brings the whole person into the service experience, showing that good customer relationships grow from employees' beliefs about who they are and what's possible for them to achieve, what career rewards they deserve, and what value they can give customers.
Integrity Service presents fundamental principles that lead to individual success and gives readers specific action guidelines for on and off the job.
"A tremendously enriching book filled with deep-rooted, unchanging principles that work. Trust, the glue of life, is founded on integrity." - Dr. Stephen R. Covey, author of The 7 Habits of Highly Effective People and The 8th Habit: From Effectiveness to Greatness