Sales & Service Training

Sales & Service leadership is struggling to meet accelerated growth objectives in the face of shrinking margins and rising customer expectations. Integrity Solutions^® sales and customer service training provides validated models, process, skills and tools that help Sales & Service teams overcome these and other customer acquisition, retention, satisfaction and loyalty challenges.

Integrity Selling^®

Integrity Selling^® is an ongoing, needs-focused sales curriculum designed to help organizations develop more professional sales teams, strengthen client relationships, and decrease the high cost of turnover.

Sales success requires more than knowledge. It also involves attitudes, values and beliefs. Integrity Selling helps people evaluate these dimensions and identify the gaps that cause conflict, stress and/or stifled productivity. When each of these dimensions are in congruence, achievement drive is released and salespeople are freed to reach their unlimited potential.

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Integrity Service^®

Integrity Service is a comprehensive process designed to help people understand what it means to be customer-focused. Integrity Service helps people evaluate their actions and behavior, and identify gaps – or incongruence – that cause conflict, stress, poor performance, and/or stifled productivity. When each of these dimensions are in congruence, achievement drive is released and new levels of loyalty, synergy and self-satisfaction result.

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Integrity Selling^® for Service Professionals (ISSP)

Integrity Selling^® for Service Professionals (ISSP) is an interactive behavior change process that will enable your service professionals to establish a competitive advantage. ISSP will increase your service teams’ commitment to being customer needs-focused by developing service-selling attitudes, beliefs, values, skills and behaviors that will improve their ability to both create and deliver value for customers. Regardless of their role, any employee can positively impact customer interactions with better teamwork and the ability to develop deeper relationships.

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The Member Advantage^™

Integrity Solutions^® and Allied Solutions are partnering to offer a new powerful performance driven training solution. The Member Advantage is an interactive process that equips individuals to impact member loyalty as they demonstrate ethically driven service and sales behaviors.

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Managing Goal Achievement^®

Managing Goal Achievement is a dynamic personal growth journey toward higher productivity, personal satisfaction, self-confidence...whatever individual participants define as the necessary components for higher achievement. The power behind the MGA™ process is the positive, supportive, unbiased environment created to minimize fear and heighten the potential for discovery learning.

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Achieve!™

Achieve! is a process that challenges sales professionals to expand their attitudes, beliefs and commitment to excellence.

Achieve! participants examine the key characteristics, attitudes, values and beliefs that contribute to success in selling. The Achieve! process utilizes self-discovery to increase awareness of individual strengths and weaknesses, and leverage untapped potential. It improves the ROI from the foundational selling skills learned in programs like Integrity Selling^® by helping participants’ peak performance through self assessment and action planning. Achieve! is a content-rich design that changes the way sales professionals think about what really matters in selling.

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Each sales and service training solution is customized to fit your organization's needs and goals.  Please contact us to learn more about how Integrity Solutions can help your organization get and keep loyal customers.