Integrity Solutions has authored books on topics ranging from needs and integrity-based selling to putting the customer first and new ways of looking at leadership. Our insightful books are designed to help business leaders apply proven, time-tested ideas to the new challenges of today. See all our titles below.
If you’ve tried manipulative, self-focused selling techniques that demean you and your customer, if you’ve ever wondered if selling could be more than just talking people into buying, then Integrity Selling for ...
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Selling is 85% emotional and 15% logical. Forget everything you’ve been taught about selling – forget the ‘hard sell’, forget negotiation strategies, forget those closing...
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Every company today recognizes the importance of good customer service and putting the customer first. Why, then, do service people so often treat us as though we’re supposed to serve them, rather than the opposite?...
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Business’s greatest blunder of the last decade has been the belief, backed by billions of dollars invested, that technology and organizational strategies would solve the problem of flat productivity. .They didn’t!
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In an increasingly competitive economy service is a key factor. This book shows managers how to focus on and satisfy customers’ needs.
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