The only reason that a customer would or even should consider doing business with us is that somehow we enhance their ability to attract and serve THEIR customers.
Practical Insights for Today's Sales, Service and Leadership Teams
Every day, more people bring an integrity and values-based approach to the way they sell to and serve customers, coach and lead their people. How? And what business impact can it have? Read, download, and listen here.
Leveraging Behavior Styles Knowledge to Improve Sales Performance
Although we typically think about Behavior Styles in terms of aiding sales performance and communicating with others, they also provide valuable insights into our own motivations, preferences and strengths. The…
The Three Critical Strategies of Selling in a Recession
From June 2020 View the Recording (Password: 2j*@sY5x) The post-COVID sales environment is going to look different for the foreseeable future. While virtual selling will play a more prominent role,…
Sales Management Coaching Skills For Growing Tech Companies
All tech companies want to build a world-class culture, and front-line managers play a pivotal role. What kind of conversations are your front-line managers having with their customer-facing teams? By…
INFOGRAPHIC: Understanding the Myths, Facts, and Benefits of Virtual Training
While most organizations are quickly adapting to virtual training and learning environments (given its obvious benefits), misconceptions and important considerations remain for it to be a worthwhile return on investment….
Your Guide to Leading, Coaching and Selling With Style
While you may already be familiar with Behavior Styles® and how they apply to sales and coaching situations, the shift to remote work — not to mention the stress many are…
The Most Opportune Time Ever For Changing Organizational Culture
There’s never been a better time to step up to more transformative culture change — to increase transparency and shift the culture with a greater focus on customers, employees and…
Understanding Human Behavior Styles Can Improve Sales, Coaching and Leadership
Whether you’re a coach or a salesperson, if your communication approach is overly tilted toward your own dominant human Behavior Style, you risk ignoring or failing to connect with the…
The only reason that a customer would or even should consider doing business with us is that somehow we enhance their ability to attract and serve their customers. By Derek…
Most organizations are quickly coming around to the view that virtual training is a must-have — given its obvious benefits. You might be relatively new to it and find yourself…
