As the pandemic crosses the one year marker, what’s working today for sales teams — and what innovative sales strategies are connecting with customers? Our CEO, Mike Esterday, explores what we’ve learned in the past year, how customers are different today, and how the sales function is seen as the key to recovery for most organizations.
Listen HereEvery day, more people bring an integrity and values-based approach to the way they sell to and serve customers, coach and lead their people. How? And what business impact can it have? Read, download, and listen here.
What are the unseen headwinds to growth at many organizations, and how to address them? Integrity Solutions’ Chief Sales Officer, Bruce Wedderburn, unpacks them in this first of two podcasts….
Listen NowThe second half of the year is a critical time for every business, particularly as we begin to get a clearer picture of how the sales pipeline and forecast are…
Read Nowby Jocelyn Davis, Contributor In olden times, managers were taught to give feedback to their employees like so: Start with some praise Give the criticism (the real point of the…
Read Now69% of leaders are uncomfortable communicating with staff. That’s nearly 7 in 10! Is it any coincidence that 7 in 10 employees are disengaged? Employees need effective communication. They crave…
Download NowThis article, originally published in GAMA’s International Journal, features insights from Integrity Solutions’ CEO Mike Esterday and Principal Financial Group’s Regional Managing Director Gary Karthauser. Esterday and Karthauser share five ways…
Download NowBy Jim Ryan Business Associate Imagine someone who sees the potential in us that we don’t even see in ourselves, and then leads us to that potential. Recently, in a…
Read NowSaying ‘We value you as a customer and your business is important to us’ are lovely statements. But do those values show up in the everyday behavior of your employees?…
Read NowIt’s easier and less expensive to keep existing customers than to go out and get new ones. Yet many companies still ignore comprehensive investments in customer service training in favor…
Read NowYour coaching framework should cover the most essential coaching areas 2nd in a two-part guest blog contribution from our partners at CSO Insights by Tamara Schenk, Research Director, CSO Insights…
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