Is Digitizing Sales Losing the Human Touch?
A feature interview with our CEO, Mike Esterday, in the May issue of Top Sales Magazine.
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Find Your Integrity Inspiration
Every day, more people bring integrity to their business by changing the way they sell, coach, and lead. How? And what has it meant to their business? Read, download, and listen here.
4 Tips for Sprucing Up Your Networking Approach
From the GAMA LAMP Conference in March to the big ASTD show last week and a number of other events in between, it seems as though spring is conference season….
A Value Driven Sales Process
Sales teams that define solution selling as uncovering and fulfilling customer’s needs and building relationships that create value will avoid being commoditized and viewed as just another “me-too” offering. Salespeople…
The X-Factor That Drives Customer Loyalty
What keeps your customers loyal, year in and year out? Is it a hot marketing campaign that goes viral? An integrated loyalty rewards program? New product features or service options?…
Five Things We Learned At GAMA Lamp ’14
GAMA Lamp ’14 is one of the leading annual conferences for financial services companies. It was once again an invigorating conference with lots of learning. Here are five important takeaways…
How Sales Is Depicted In The Movies
Many movies tend to highlight the worst in salespeople – greed, selfishness, ruthless ambition, immoral behavior. All of these movies focused on the needs of a corrupt salesperson rather than…
The X-Factor of Customer Loyalty
Although we have more ways than ever before to engage with customers and enhance our product and service delivery, the greatest opportunity for moving the needle on customer loyalty –…
Only Three in Ten American Workers Engaged in their Work
By Terri O’Halloran According to Gallup’s State of the American Workplace: 2010-2012 report, only 30% of American workers were engaged and committed to their workplace. The remaining 70% are showing…
You Can’t Teach People to Sell by Teaching People to Sell
Typically only 20% of salespeople are considered high performers. Why are so few highly successful? There are deeper reasons- reasons why salespeople succeed or fail.. What actually causes your salespeople’s…
A Crisis of Trust: The Wolf of Wall Street
The recent movie The Wolf of Wall Street brings the excess greed and lack of moral integrity in the finance community to a new star-studded high. The movie sets a…
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