The Selling Skill that Will Better Connect You with Customers
How can you know what works and what doesn’t for connecting successfully with prospects and customers? One important way is to focus on their Behavior Styles — a critical selling and communication skill which Integrity Solutions’ Mike Fisher explores our latest podcast.
Find Your Integrity Inspiration
Every day, more people bring integrity to their business by changing the way they sell, coach, and lead. How? And what has it meant to their business? Read, download, and listen here.
5 Trends to Drive Your 2014 Training Budget
QUOTABLE: “Top talent retention is an expensive proposition. Companies must either come up with the resources to meet up the expectations of their talented employees or be constantly in the…
The Thanksgiving Salesperson
A century ago sales was mostly grunt work. Sales people had little hope of achieving an equal or higher status than “professional” people. Their tactics and motivations were often shocking…
Should Your CEO Be Your Spokesperson?
Only 30% Find CEOs Credible. According to the 2013 Edelman Trust Barometer, very few actually trust a CEO to report on their organization. Despite the fact that the CEO is…
Why Your Coaching Initiatives Are Failing
Most managers agree: Coaching helps sales professionals maximize their performance and reach their goals. But are they really doing it? For all their good intentions, many managers are dropping the…
The X-Factor in Selling: Why You Can’t Teach People to Sell by Teaching People to Sell
Pat and Terry, two sales professionals with the same background, knowledge and experience, both excelled in training. So why is Pat outselling Terry by five times or more? Discover three…
Does Your Company Keep Its Promises?
In our private lives, keeping a promise is seen as something sacred. We swear to cross our hearts, hope to die, and stick needles in our eyes before breaking these…
Matching Your Communication Style to Your Customers
Studies show that over 80% of customer dissatisfaction is rooted in emotional issues rather than intellectual ones. Features and benefits matter, but trusted relationships, built on strong emotional bonds, are…
Why Coach? The Business and Personal Cases
When people feel understood and appreciated, they will be intensely loyal to the manager who has demonstrated care and interest. And yet, many managers are still reluctant to coach. This…
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