Customer Service Can help or Harm Sales Effort

Published in Feedstuff Magazine
September 2017
By Brian Snader

Is your customer service aligned to help your sales effort- or is it sabotaging it? That’s a provocative question, but poor customer service can undo all the work that went into getting a new relationship or destroy a long-term relationship. Three critical factors must be addressed to bring service and selling together. Read the full article here.