Bridging the Gap Between Service and Selling
Imagine if your customer service professionals described their jobs not just as, “I’m here to serve customers” but also as, “I can serve customers better by identifying additional needs they have.”
Could asking better questions lead to more wallet share? This paper will help you bridge the gap between service and selling. We’ll show you the three keys for creating the mind shift that will unlock the potential of your service professionals to deliver a whole new level of value with every customer interaction.
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