Are Communication Skills Really “Soft” Skills?
Are Communication Skills Really “Soft” Skills? So-called “soft skills”, like the ability to communicate and influence effectively, often get relegated to the nice-to-have category, especially when you need people to ramp up quickly and master the technical aspects of a job. And while some organizations might think that skills like building rapport and collaborating are “soft”, the impact of ineffective communications is very concrete. It’s a real business challenge with significant business consequences. Before you invest in communications training, make sure you consider these 8 questions found in this whitepaper.
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