Pharmaceutical Industry Experts

Putting the customer and patient at the center of every sales conversation

Create High-Value Customer Loyalty and Trust

Healthcare regulations and industry changes have dramatically altered the world of pharmaceutical sales. Explaining product features and benefits isn’t enough. Getting results requires new and different sales conversations that are grounded in a customer- and patient-focused philosophy. The sales professionals who are consistently breaking through are those who:

  • Ask better questions to initiate deeper conversations and forge stronger relationships with their customers
  • Build trust and credibility by engaging customers based on their behavior style, personal and clinical touch points, and patient types
  • Are supported by managers who listen, model and consistently coach

 

Create a sales culture that puts patient and healthcare provider needs at the center of your go-to-market strategy. Our pharmaceutical sales training reinforces your efforts to implement a customer-centric, values-based approach that will truly differentiate your salespeople and your brand. We’ll help your salespeople build the competence and confidence they need to increase customer loyalty and trust and grow your competitive advantage.

  • Accelerate new hire productivity and retention
  • Increase salesforce effectiveness
  • Build a culture of accountability
  • Engage managers to model and coach
  • Develop team synergy

"After four years of flat sales and no new products, Integrity helped us achieve a 20% increase in sales.”

– Vice President of Sales, Specialty Pharmaceutical Sales Force

Featured Clients

Our values-based approach has been the competitive advantage for more than 2000 organizations in over 130 countries.

Our insights

  • Millennials in the Healthcare Workplace: Challenges and Opportunities

    As a higher percentage of younger sales associates get hired in the healthcare industry, what are the implications for managing, coaching and training these younger hires? A discussion with Kevin…

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  • Talent for the Future: A PharmaVOICE Viewpoint

    U.S. CEOs are looking for talent to fuel the big bets they are making.  But what are those talented prospective employees looking for?  In this executive viewpoint for PharmaVOICE, Integrity…

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  • Selling in a Dynamic Healthcare Environment

    Greater price pressure, increased regulations, shifting consumer demands, heightened scrutiny, changing payer and delivery systems, new reimbursement models, technology advancements…  if you’re selling in this environment, it’s a good bet…

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The Pharmaceutical Industry is Experiencing Unprecedented Change We'll Help You Keep Up

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