Building Integrity Into Every Customer Experience
Largest credit union in the Pacific Northwest significantly increases member engagement, net promoter scores, member loyalty.
INCREASED SALES TEAM CONFIDENCE AND PRODUCTIVITY CREATES DEEPER CUSTOMER RELATIONSHIPS
INTEGRITY SOLUTIONS HELPS AAA IMPROVE CUSTOMER LOYALTY, INCREASE SALES AND REFERRALS
A MAJOR INSURANCE/FINANCIAL SERVICES COMPANY CREATES A COACHING CULTURE FOR INCREASED PRODUCTIVITY, RETENTION, AND GOAL-ORIENTED COMMUNICATION
A CULTURE SHIFT TO 'SALES EQUALS SERVICE AND SERVICE EQUALS SALES' RESULTS IN UNPRECEDENTED LOAN GROWTH
HOW INTEGRITY SELLING® HELPED A FORTUNE 500 COMPANY TRIPLES ASSET RETENTION RESULTS TO OVER $2.3B
IMPROVING EMPLOYEE RETENTION AND CUSTOMER SERVICE EFFECTIVENESS AT A MAJOR GROCERY CHAIN
UNPRECEDENTED FINANCIAL GROWTH THROUGH A SALES AND SERVICE CULTURE THAT UNDERSTANDS AND FULFILLS MEMBERS' NEEDS
IMPROVED FINANCIAL PERFORMANCE, MEMBER SERVICE SCORES AND EMPLOYEE RETENTION THROUGH CHANGING VIEWS OF TEAMWORK & SERVICE
EXPERIENCING STEADY GROWTH SINCE THE ADOPTION OF INTEGRITY SELLING® A DECADE AGO
THE SOUTHERN COMPANY’S LEVERAGES INTEGRITY SERVICE® TO EMPHASIZE WORLD CLASS CUSTOMER SERVICE
SAC FEDERAL CREDIT UNION USES MULTIPLE INTEGRITY SOLUTIONS® PRODUCTS TO TURN AROUND THEIR MEMBER AND ASSET BALANCE SHEET
SELLING, SERVICE AND COACHING COME TOGETHER TO HELP TRANSFORM A CULTURE, DRIVE UP SUCCESS METRICS AND PROVIDE A SUPERIOR CUSTOMER EXPERIENCE
LEADING FINANCIAL SERVICES COMPANY ACHIEVES SIGNIFICANT BOTTOM LINE AND RETENTION GOALS WITH STRATEGIC FOCUS ON 'SKILL AND WILL' OF SALES TEAMS
The Integrity Selling Model provides value and enthusiasm for the following reasons: First, it’s a realistic, detailed and customer-focused approach that allows you to be yourself while having a conversation with the customer. Second, it unifies all Quest lines of business to one language. Finally, it’s a model that world-class sales organizations provide for their sales forces."
Published on TrainingIndustry.com. In September of this year, news broke that Wells Fargo was fined $185 million for “widespread illegal” practices, including opening accounts without customers’ knowledge…Read the full article
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