Integrity Service for Healthcare Leaders

Integrity Service for Healthcare Leaders is a developmental process that equips leaders with the knowledge and skills to create a culture where employees and patients are valued and treated with respect. In an industry with so many options available, customers will choose to do business where exceptional service is a priority. Integrity Service for Healthcare Leadership is dedicated to making that happen.

What Participants Learn:

  • The importance of modeling, supporting and rewarding positive, customer-focused behaviors
  • A supportive coaching philosophy and process that build confidence, competence, and ultimately, capability
  • Techniques for recognizing and adapting to different communication preferences and behavior styles
  • How attitudes, motives, and values affect service both internally and externally
  • Skills to gain trust and rapport with team members so that they are fully receptive to coaching
  • Ways to create and sustain a culture where employees feel valued and appreciated

How We Work With You

Pre and post Assessment

Interactive Half-day Workshop

6-Week Sustainment & Accountability Program

Supportive Coaching Strategies for Managers

24 Monthly Service Moments

Customer Service “Gamebox” with daily service reminders

What Makes Integrity Service for Healthcare Leaders So Impactful?

1

A simple communication model

2

Highly interactive course dynamics

3

Content may be customized for increased relevancy

4

Aligned coaching resources for managers

Benefits to Your Organization

Sales Icon

Noteworthy growth in cross-functional collaboration and alignment

Sales Icon

Higher employee engagement and retention

Sales Icon

Stronger relationships between managers and their people

Sales Icon

Significant improvements in teamwork

“The elegant simplicity of Integrity’s solutions makes them easy to use and coach.”

– Vice President of Sales, Global Pharmaceutical Company

Our insights

  • Coaching to Accelerate Sales: Busting Common Myths

    Published in LTEN’s Focus Magazine. Three pressing questions keep many life sciences sales managers up at night: How to best leverage your sales team’s talents and skills to hit important…

    Read Now

  • Ep 004 Millennials in the Healthcare Workforce: Challenges and Opportunities

    As a higher percentage of younger sales associates get hired in the healthcare industry, what are the implications for managing, coaching and training these younger hires? An insightful podcast discussion…

    Listen Now

  • Selling in a Dynamic Healthcare Environment

    Greater price pressure, increased regulations, shifting consumer demands, heightened scrutiny, changing payer and delivery systems, new reimbursement models, technology advancements…  if you’re selling in this environment, it’s a good bet…

    Download Now
See More Insights

The Healthcare Industry is Experiencing Unprecedented Change Don't Play Catch-Up. Take the Lead.

Contact Us Today