Today it is a given that Credit Unions must have product and service quality to survive. But it’s not enough to thrive. The Member Advantage® (TMA) develops the skills and behaviors to create value beyond product and service offerings to attain true member loyalty.
Redefine 'Selling' for Credit UnionsWhat Participants Learn:
Managers Overview
Pre-Work
Interactive 1-2 Day Workshop
8-Week Sustainment and Accountability Program
Ongoing Coaching and Support
Easily adaptable service and selling process with a common language
Highly interactive course dynamics
Content customized for increased relevancy
Aligned coaching resources for managers
“Exceptional engagement is a primary driver of what we do every day; it's members first with everything. We wanted a program that neared that, that was consultative in nature. We interviewed several programs in the market and found that Integrity most aligned with what we were trying to accomplish and, even more importantly, with our core values.”
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