Discovery is a process designed for superior sales executives who want to improve their competence, confidence and commitment, and take their interviewing skills to the next level. At the core of Discovery is Integrity Selling, the comprehensive sales training solution focused on ethical sales behaviors designed to forge productive and long-term business partnerships.

What Participants Learn:

  • Importance of values, ethics, and beliefs (i.e. Integrity)
  • Effective methods for building trust and rapport, thereby ensuring long-term business relationships
  • Customer-driven sales behaviors and the importance of understanding customers’ needs
  • Strategies for asking high-impact questions
  • Ways to identify customer motivations and understand their decision making process
  • Flexible interview styles for diverse behaviors and buyers
  • An understanding that you are not just a salesperson, but a problem solver and a creator of value

How We Work With You

Six-hour Workshop

6-week Interactive Proprietary Follow-up Process

Each week, a new skill, trait, or action is targeted for practice

Coaching through technology supported learning experience

What Makes Discovery So Valuable?


Highly interactive course dynamics


Content may be customized based on existing sales strategies


Workshop is reinforced with 6-Week Sustainment and Accountability Program and Coaching


Participants learn the value of thoughtful, ethical, customer-focused behavior in professional situations, vs. the value of quick and easy sale

Benefits to Your Organization

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Increase in sales performance

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Improved employee retention due to job satisfaction

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Strengthened customer loyalty

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Significant impact on sales revenue and profit

“It is critically important to deliver a consistent message and approach to our customers. The Integrity Selling module has equipped our sales associates with a systematic and common approach for preparation, qualifying the customer and sales call follow up. Integrity Solutions was the right investment at the right time for our business.”

–Jon Dartt, SVP Sales, Delta Faucet Company

Our insights

  • Dealing with Challenges in Creating a Customer-Centric Culture

    A “customer-centric culture” ensures the happiness of employees who then transfer their brand feeling to consumers through experiences. In our 2014 Integrity in Selling Study, we asked 300 business and…

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  • A Value Driven Sales Process

    Sales teams that define solution selling as uncovering and fulfilling customer’s needs and building relationships that create value will avoid being commoditized and viewed as just another “me-too” offering. Salespeople…

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  • Four Reasons Most Sales Training Fails

    While organizations around the world are spending billions of dollars on training, most of that investment is being wasted. Here’s what you can do to make sure your sales training…

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Sales is Service and Service is Sales Deliver a true customer-centric experience By Building relationships and Adding Value

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