Sales Performance Introducing Compass by Integrity Solutions by Amara Hunt As sales organizations embrace new technologies and adapt to shifting buyer expectations, many find themselves at a crossroads. The proliferation of tools and access to a wealth of data points are allowing salespeople to gain more insights about their customers and prospects so they can better personalize their approach. Digital technologies and automation are also helping to improve efficiencies and take some of the more tedious aspects of the sales process off the salesperson’s plate. At the same time, these tools have the potential to create more distractions and potentially detract from the human side of sales. That ability to listen, connect and empathize with customers is key to differentiating yourself in an increasingly disruptive, unpredictable environment and building meaningful, lasting relationships. From sales enablement to sales training, the tools and tactics matter, but it’s the combination of mindset, skillset and dedicated practice—grounded in ethics and fueled by purpose—that creates success for sales professionals and, as a result, for their customers. This is the driving force behind the Integrity approach: a values-based, consultative selling methodology that makes complex strategies actionable, scalable and repeatable. As we’ve looked at how to reimagine sales performance and promote continuous growth and development in this evolving landscape, we realized we had an opportunity to deliver the best of both worlds by integrating the power of the latest technologies with our human-centered approach. One of the results of these efforts is Compass by Integrity Solutions, a human-centered, tech-enabled learning experience platform that builds the mindset, skillset and habits necessary to drive consistent sales performance. Transformative Sales Talent Development Compass is our enhanced learning experience platform (LXP) that does more than just deliver sales training. By connecting advanced technology to timeless principles, it makes it easy for organizations to engage learners, track progress, get real-time insights into behavior change and skills application, and increase alignment—all while reinforcing the conviction that sales performance and integrity should never be at odds. While the technology is powerful, Compass is, at its core, a human-centered journey. At the heart of the learning experience is the active presence of facilitators (either Integrity or in-house facilitators), who support learners every step of the way. With real-time visibility into each participant’s progress, engagement and contributions—including written reflections, video uploads and discussion posts—facilitators can offer timely feedback, encouragement and insight when and where it matters most. “Field Reports” within Compass are a key component of this visibility. These reports capture what learners are applying in the field, how they’re thinking differently and what breakthroughs they’re achieving. The data is summarized by question to give facilitators a quick view of learner inputs and allow for targeted coaching and progress recognition. These reports also increase transparency for participant leaders, who receive copies and gain valuable insight into their team’s development and behavior change. Facilitators also have access to participant performance through knowledge checks and quizzes, which serve as a barometer for how well learners are grasping key concepts. In addition to reinforcing participant understanding, these checkpoints give facilitators an early indicator of where additional coaching, clarification or follow-up is needed, ensuring no one slips through the cracks. Sales Performance Tracking and Monitoring ompass’s structured, insight-rich learning journey drives growth and performance through both active facilitation and smart data. Sales leaders and C-suite executives gain the visibility and actionable insights they need to drive performance with precision and make sure they’re getting the maximum return on the investments they’re making in sales training and development. Through real-time tracking and advanced reporting at every step of the learning journey, Compass captures meaningful data—not just completion, but engagement, application and behavioral progress as well. These insights help leaders connect learning to real performance outcomes and allow for more focused coaching, just-in-time support and measurable growth. Highlights include: Comprehensive Engagement Metrics: Track time on platform, content completion, video and written uploads and learner interactions to find out who’s leaning in and who’s lagging behind. Performance Insights that Matter: Access quiz results with pass/fail rates, number of attempts and mission outcomes to pinpoint skills gaps and tailor coaching strategies. Facilitator Oversight: Facilitators can respond to learner submissions, upload personalized videos and track activity to ensure learning isn’t just passive but interactive, aligned and continuously supported. Enterprise-Ready Reporting: Roll-up dashboards and exportable reports make it easier to show impact, tie learning progress to business outcomes and drive accountability at every level. Request a Demo Enhancing a Values-Based Selling Culture For more than 50 years, the Integrity approach has helped organizations unlock consistent, sustainable sales performance by aligning mindset, skillset and structured practice, rooted in ethics and customer value. Now, with the enhanced learning experience platform Compass, we’re bringing that methodology to life in even smarter, more impactful ways—without changing that time-tested and trusted Integrity core. If you’re already an Integrity client, Compass strengthens the Integrity experience through key updates that empower learners, elevate engagement and deliver deeper insights: Updated instructional videos provide modern, relevant content that resonates across industries and experience levels Improved UI/UX, including a native video recording function, makes it easier for participants to reflect, share and demonstrate learning in real time Increased visibility of field reports gives leaders a clearer view of how Integrity principles are being applied in daily sales activities More comprehensive reporting and analytics support better coaching, accountability and alignment with business outcomes Improved accessibility, with better alignment to ADA best practices, ensures all learners can fully engage in the experience On-demand, mobile-friendly access and personalized learning journeys promote continuous growth—on the job, in the field and at every career stage Bottom line: With so many tools, data points and distractions, it’s more important than ever to keep people aligned and able to focus on the unique, human differentiators they bring to the table. With Compass, organizations can scale Integrity’s high-impact methodology faster and more effectively, building confident, values-driven teams and a culture where sales success is built to last. Compass is just one more step in our journey to reimagining sales performance for organizations that want to lead with purpose and win with Integrity. As we continue to develop products in the platform, we’ll be focused on further enhancing and expanding our offerings to leverage AI in unique ways. We believe that advanced technology can be used to unlock performance in a way that is digital first, but human always. Get in touch to learn more about Compass or to schedule a demo. Share This Post: About the Author Amara Hunt Related Blog Posts Sales Performance 15 Essential Sales Skills High Performing Salespeople Live and Breathe Since our work focuses on both skill and will — the skillset as well as the mindset necessary for sales success… Read More Sales Performance Selling with Certainty in Uncertain Times: Proven Strategies to Boost Sales Confidence In stable markets, as our businesses are growing, investing in sales training is a relatively standard part of the acceleration… Read More Sales Training Essential Aspects of Sales Training Sales Training needs to be at the core of any sales organization and is essential to success. Read More Insightful Perspectives and Tips to Help You Serve Your Customers Better Don't Miss Out
As sales organizations embrace new technologies and adapt to shifting buyer expectations, many find themselves at a crossroads. The proliferation of tools and access to a wealth of data points are allowing salespeople to gain more insights about their customers and prospects so they can better personalize their approach. Digital technologies and automation are also helping to improve efficiencies and take some of the more tedious aspects of the sales process off the salesperson’s plate. At the same time, these tools have the potential to create more distractions and potentially detract from the human side of sales. That ability to listen, connect and empathize with customers is key to differentiating yourself in an increasingly disruptive, unpredictable environment and building meaningful, lasting relationships. From sales enablement to sales training, the tools and tactics matter, but it’s the combination of mindset, skillset and dedicated practice—grounded in ethics and fueled by purpose—that creates success for sales professionals and, as a result, for their customers. This is the driving force behind the Integrity approach: a values-based, consultative selling methodology that makes complex strategies actionable, scalable and repeatable. As we’ve looked at how to reimagine sales performance and promote continuous growth and development in this evolving landscape, we realized we had an opportunity to deliver the best of both worlds by integrating the power of the latest technologies with our human-centered approach. One of the results of these efforts is Compass by Integrity Solutions, a human-centered, tech-enabled learning experience platform that builds the mindset, skillset and habits necessary to drive consistent sales performance. Transformative Sales Talent Development Compass is our enhanced learning experience platform (LXP) that does more than just deliver sales training. By connecting advanced technology to timeless principles, it makes it easy for organizations to engage learners, track progress, get real-time insights into behavior change and skills application, and increase alignment—all while reinforcing the conviction that sales performance and integrity should never be at odds. While the technology is powerful, Compass is, at its core, a human-centered journey. At the heart of the learning experience is the active presence of facilitators (either Integrity or in-house facilitators), who support learners every step of the way. With real-time visibility into each participant’s progress, engagement and contributions—including written reflections, video uploads and discussion posts—facilitators can offer timely feedback, encouragement and insight when and where it matters most. “Field Reports” within Compass are a key component of this visibility. These reports capture what learners are applying in the field, how they’re thinking differently and what breakthroughs they’re achieving. The data is summarized by question to give facilitators a quick view of learner inputs and allow for targeted coaching and progress recognition. These reports also increase transparency for participant leaders, who receive copies and gain valuable insight into their team’s development and behavior change. Facilitators also have access to participant performance through knowledge checks and quizzes, which serve as a barometer for how well learners are grasping key concepts. In addition to reinforcing participant understanding, these checkpoints give facilitators an early indicator of where additional coaching, clarification or follow-up is needed, ensuring no one slips through the cracks. Sales Performance Tracking and Monitoring ompass’s structured, insight-rich learning journey drives growth and performance through both active facilitation and smart data. Sales leaders and C-suite executives gain the visibility and actionable insights they need to drive performance with precision and make sure they’re getting the maximum return on the investments they’re making in sales training and development. Through real-time tracking and advanced reporting at every step of the learning journey, Compass captures meaningful data—not just completion, but engagement, application and behavioral progress as well. These insights help leaders connect learning to real performance outcomes and allow for more focused coaching, just-in-time support and measurable growth. Highlights include: Comprehensive Engagement Metrics: Track time on platform, content completion, video and written uploads and learner interactions to find out who’s leaning in and who’s lagging behind. Performance Insights that Matter: Access quiz results with pass/fail rates, number of attempts and mission outcomes to pinpoint skills gaps and tailor coaching strategies. Facilitator Oversight: Facilitators can respond to learner submissions, upload personalized videos and track activity to ensure learning isn’t just passive but interactive, aligned and continuously supported. Enterprise-Ready Reporting: Roll-up dashboards and exportable reports make it easier to show impact, tie learning progress to business outcomes and drive accountability at every level. Request a Demo Enhancing a Values-Based Selling Culture For more than 50 years, the Integrity approach has helped organizations unlock consistent, sustainable sales performance by aligning mindset, skillset and structured practice, rooted in ethics and customer value. Now, with the enhanced learning experience platform Compass, we’re bringing that methodology to life in even smarter, more impactful ways—without changing that time-tested and trusted Integrity core. If you’re already an Integrity client, Compass strengthens the Integrity experience through key updates that empower learners, elevate engagement and deliver deeper insights: Updated instructional videos provide modern, relevant content that resonates across industries and experience levels Improved UI/UX, including a native video recording function, makes it easier for participants to reflect, share and demonstrate learning in real time Increased visibility of field reports gives leaders a clearer view of how Integrity principles are being applied in daily sales activities More comprehensive reporting and analytics support better coaching, accountability and alignment with business outcomes Improved accessibility, with better alignment to ADA best practices, ensures all learners can fully engage in the experience On-demand, mobile-friendly access and personalized learning journeys promote continuous growth—on the job, in the field and at every career stage Bottom line: With so many tools, data points and distractions, it’s more important than ever to keep people aligned and able to focus on the unique, human differentiators they bring to the table. With Compass, organizations can scale Integrity’s high-impact methodology faster and more effectively, building confident, values-driven teams and a culture where sales success is built to last. Compass is just one more step in our journey to reimagining sales performance for organizations that want to lead with purpose and win with Integrity. As we continue to develop products in the platform, we’ll be focused on further enhancing and expanding our offerings to leverage AI in unique ways. We believe that advanced technology can be used to unlock performance in a way that is digital first, but human always. Get in touch to learn more about Compass or to schedule a demo. Share This Post: About the Author Amara Hunt