/ Resources Customer Service: Going Beyond the Script Building Great Customer Service Teams How can training build a strong relationship between customer service and sales? And how can you go “beyond the script?” Empower your customer service teams and contact centers to become true problem solvers. What’s the best approach to building lasting results with customer service teams? This is the 7th in our Integrity Solutions podcast series, a discussion with Johnny Walker. You can also see our related blog on this theme. Share This Post: Related Episodes Leading With Character and Purpose with Brett Shively, CEO of Integrity Solutions Guest: Brett Shively In this Mental Selling episode, you’ll learn: Jump into the conversation: Additional Resources From This Episode: Raise your Mental Selling… EP. 110 May 29, 2025 24:35 Coaching for Sales Congruence with Derek Roberts, President of Roberts Business Group Guest: Derek Roberts In this Mental Selling episode, you’ll learn: Jump into the conversation: Additional Resources From This Episode: Raise your Mental Selling… EP. 109 May 15, 2025 38:01 Shaping Future Bankers with Duncan Taylor, SVP/COO of Washington Bankers Association Guest: Duncan Taylor In this Mental Selling episode, you’ll learn: Jump into the conversation: Additional Resources From This Episode: Raise your Mental Selling… EP. 108 May 1, 2025 32:44 Selling with Integrity with Mike O’Brien, EVP of Sales at Integrity Solutions Guest: Mike O'Brien In this Mental Selling episode, you’ll learn: Jump into the conversation: Additional Resources From This Episode: Raise your Mental Selling… EP. 107 April 17, 2025 24:00