Home / Resilience and Relationships in Wealth Management with Brad Jung Resilience and Relationships in Wealth Management with Brad Jung Guest: Brad Jung Resilience, trust, and personalization are the key ingredients for sales leadership success in today’s evolving market. Brad Jung, Managing Director, Head of North America, Advisor & Intermediary Solutions at Russell Investments, reflects on his journey from a paper route to leading digital strategy and sales teams. He talks about how the focus in sales has shifted from simply pushing products to truly understanding and meeting client needs. Brad also emphasizes the importance of mentorship and nurturing emerging sales talent. He explains how a culture of continuous learning and personal development is key to long-term success. Listen Now Amazon More Options Your Host Hayley Parr Head of Marketing, Integrity Solutions In this Mental Selling episode, you’ll learn: The Power of Resilience: Why top performers excel by staying adaptable through highs and lows. Building Relationships at Scale: How trust and deep listening drive successful sales conversations. The Importance of Personalization: Why leading with process, not just product, sets great salespeople apart. Investing in the Future: How creating a learning culture helps sales teams grow and thrive, and why mentorship plays a key role in team development. Jump into the conversation: (00:00) Meet Brad Jung (02:12) Brad’s journey into financial services (03:57) The mission of financial services (05:52) The importance of personal connection in sales (06:59) Adapting to technology in sales (08:46) Key traits of top performers (11:17) Building trust and emotional connection (13:52) A personal success story (20:41) Training the next generation of sales talent (23:49) Timeless skills and career-changing moments Additional Resources From This Episode: Brad Jung’s LinkedIn: https://www.linkedin.com/in/bradjung/ Learn more about Russell Investments: https://russellinvestments.com/ Learn more about Integrity Solutions: www.integritysolutions.com/ Raise your Mental Selling acumen with us by following us on Apple Podcasts, Spotify, iHeartRadio, Amazon, GoodPods or wherever you get your podcasts. Please rate our show or leave a review— we value YOUR feedback! Salesforce, Cognism, FeedSpot and others have all named us as one of the best sales podcasts for your playlist. And Training Industry, Inc. includes us on their Ultimate L&D Podcast Guide. Share This Post: Related Episodes Mastering Sales Leadership and Revenue Strategy with Lindsay Rios Guest: Lindsay Rios In this Mental Selling episode, you’ll learn: Jump into the conversation: Additional Resources From This Episode: Raise your Mental Selling… EP. 130 March 12, 2026 35:36 The Mindset Behind Modern Revenue Leadership with Mike Head Guest: Mike Head In this Mental Selling episode, you’ll learn: Jump into the conversation: Additional Resources From This Episode: Raise your Mental Selling… EP. 129 February 27, 2026 25:40 Why Does Integrity in Sales Matter More Than Ever in 2026? With Brian Snader Guest: Brian Snader In this Mental Selling episode, you’ll learn: Jump into the conversation: Additional Resources From This Episode: Raise your Mental Selling… EP. 128 February 12, 2026 9:27 Niche Down for Stronger Go to Market Focus with Cate Hollowitsch Guest: Cate Hollowitsch In this Mental Selling episode, you’ll learn: Jump into the conversation: Additional Resources From This Episode: Raise your Mental Selling… EP. 127 January 30, 2026 32:11