Ep 007 Customer Service: Going Beyond the Script

Building Great Customer Service Teams

How can training build a strong relationship between customer service and sales? And how can you go “beyond the script?” Empower your customer service teams and contact centers to become true problem solvers.

What’s the best approach to building lasting results with customer service teams?

This is the 7th in our Integrity Solutions podcast series, a discussion with Johnny Walker. You can also see our related blog on this theme.