Mental Selling by Integrity Solutions

Emotional intelligence shapes how top performers lead and sell.

Chuck Karvelas, longtime L&D professional in the therapeutics industry, breaks down how neuroscience, empathy, and behavior change drive better outcomes in the life sciences space. With a background in theater and a passion for human connection, Chuck shares how slowing down and listening can shift entire sales conversations.

Listeners will take away practical ways to build trust faster, lead with curiosity, and reframe resistance by understanding what’s beneath the surface. Chuck also shares lessons from product launches, team development, and even parenting, all through the lens of mindset and emotional awareness.

 

 

 

In this Mental Selling episode, you’ll learn:

  • Human-Centered Selling: Build trust by seeing the world through your customer’s lens. Empathy and respect are the foundation of performance.
  • Behavior Change by Design: Drive lasting transformation by combining neuroscience, habit formation, and emotional intelligence.
  • Situational Agility: Learn to quickly assess personalities and adapt your style to create psychological safety and stronger engagement.
  • Slow Down to Speed Up: Resist the urge to lead with product. Curiosity, presence, and thoughtful questioning unlock deeper relationships and faster results.

Jump into the conversation:

  • (00:00) Meet Chuck Karvelas
  • (02:14) Chuck’s path from acting to pharma
  • (04:12) Listening as a leadership advantage
  • (07:14) Empathy drives collaboration in science
  • (10:16) Slow down to create change
  • (14:04) How habits form and stick
  • (20:41) Reframing objections with neuroscience
  • (26:39) Parenting, autism, and awareness

Additional Resources From This Episode:

Raise your Mental Selling acumen with us by following us on Apple Podcasts, SpotifyiHeartRadio, Amazon, GoodPods or wherever you get your podcasts. Please rate our show or leave a review— we value YOUR feedback!

Salesforce, Cognism, FeedSpot and others have all named us as one of the best sales podcasts for your playlist. And Training Industry, Inc. includes us on their Ultimate L&D Podcast Guide.