How does training differ from driving culture change?
Organizations will often say to us “we want to change our culture.” They envision training a group of people that will then create an organizational or even global culture change. But training people and developing a culture change are two very different things.
Be clear about where you’re going and what your true needs are. From a culture change perspective, everybody in the organization needs to be involved and play a role. It’s not about training a group and expecting them to change an organization.
There are four performance drivers that will help indicate where a culture is today:
- Do you have the right people?
- How is your leadership bench strength- and are they comfortable coaching their people?
- Do you have the right processes and training programs in place?
- Is leadership engaged in the initiative? Will they be involved and “walk the talk” as well?